Privacy Policy

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Alimera Sciences Europe Limited
Registered Office: Ireland
Reg. No. 632718
Address: Block C, 77 Sir John Rogerson’s Quay
Dublin 2, Ireland
Telephone: +44 (0) 1252 354 000

We have appointed a data protection officer (DPO) to oversee compliance with this privacy policy. If you have any questions about this privacy policy or how we handle your personal information, please contact the DPO  at DPO@alimerasciences.com.

Alimera Sciences Europe Limited, its subsidiaries and controlled joint ventures (“Alimera” or “we” or “us”) respect your privacy and acts as the controller of personal data collected and processed under this policy. This privacy policy explains how we collect, hold and use the personal information you provide when using our website: https://iluvien.co.uk/ (“Site“) and the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

Information collected

We may collect and process the following information about you:

• contact information such as your name, title, email address, postal address and telephone number that you provide when interacting with us;
• personal information contained in any surveys or forms you complete
• communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content;
• technical information such as your  Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit which may include the full Uniform Resource Locators (URL), clickstream to, through and from the Site (including date and time), pages and files viewed, searched for, and/or downloaded, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and any methods used to browse away from the page.

You are under no obligation to provide any such information but doing so will help us provide the best possible service to you.

Use of information collected

We will use your personal information either where we have obtained your consent to do so or where it is in our legitimate interest, provided these are not overridden by your rights.

Our legitimate interests include:

• keeping our records updated and to study how you use our Site and the products displayed;
• to define types of customers that visit our Site,
• to keep our Site updated and relevant;
• to develop our business and to inform our marketing strategy; and
• collect and report adverse effects of Alimera’s drugs to regulatory authorities that is necessary for reasons of public interest in the area of public health

We will use the information you provide to:

• respond to your enquiries;
• provide the services you request;
• audit the downloading of data from the Site;
• improve the layout and/or content of the pages of the Site and customize them to offer an optimal user experience;
• identify visitors to the Site through the use of cookies as described below;
• carry out research on our users’ demographics;
• send you information we think you may find useful or which you have requested from us;
• contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered; and
• to send you direct marketing communications as described below.

Our promotional updates and communications

Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications by email about our services.

Collect You can object to further marketing at any time by clicking the “unsubscribe” link at the end of all our marketing and promotional update communications to you, or by sending us an email to enquiry@alimerasciences.com.

Sharing of information collected

We may disclose your personal information to our affiliates, or to our agents or contractors who assist us to provide the services we offer through the Site, including fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time as required under the Site. Our agents and contractors will only use your information to the extent necessary to perform their functions.

We may also disclose your personal information:

• if required to do so by law;
• if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or cybercrime, or respond to a government request.
• in the event that we are involved in a merger, acquisition, reorganization or are sold to a third party. In these circumstances you will be notified via a prominent notice on the Site of any change in ownership or uses of your personal data; and
• to any other third party with your prior consent to do so.

We may disclose aggregate statistics about visitors to the Site in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Use of cookies and other tracking technology

When you visit the Site, we may automatically collect additional information about you, such as the type of internet browser you use, the website from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server. You cannot be directly identified from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.

The Site uses cookies to store certain information. Cookies are files that are stored on a user’s computer or other web accessing device for record-keeping purposes. Cookie technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. Using cookies enables us to optimise the user experience of our website visitors. Although they do identify a user’s computer, cookies do not personally identify users. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the internet.

You can control and/or delete cookies as you wish through your web browser settings. You can set your browser to notify you when you receive a cookie, which will enable you to decide if you want to accept it or not. However, if you do not accept a cookie you may not be able to use all the functionality of your browser software.

For more information about how we use cookies, please refer to our Cookie Policy.

External links

The Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.

Transfer of your Personal Data to third countries

Your personal data may be transferred to a country outside of the UK such as the United States, which may have a lower level of protection than the UK. When transferring personal data to these countries, Alimera uses standard contractual clauses approved by the UK government to ensure a sufficient level of protection of your personal data.

What are your rights?

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

• You are entitled to know what personal data we are processing about you.
• You have the right to request access to your personal data and you can request that we provide a copy of such data to you, provided such request is not manifestly unfounded, repetitive or excessive.
• You are entitled to have incorrect personal data regarding you corrected, and in some cases you may request that we delete your personal data.
• You also have the right to object to certain processing of your personal data, and request that the processing of your personal data be limited. Limitation or deletion of your personal data may result in Alimera not being able to fulfil its commitments to you.
• You also have the right to request data portability, where your personal data would be extracted in a machine-readable format and transferred to another controller.
• Alimera may not always be obliged to comply with a request from you for deletion, restriction, objection or data portability.
• Additional circumstances such as exercising the right of freedom of expression and information, compliance with a legal obligation which requires processing by EU or Member State law or processing for establishment, exercise or defense of legal claims can justify further processing by Alimera.
• We will assess the eligibility of your request and inform you about Alimera’s decision and reasoning. Where you have given us your consent to process your personal data, you can withdraw your consent at any time and without justification.

If you would like to exercise any of your rights or have questions regarding how we process Personal Data concerning you, you are most welcome to contact us at Email: privacy@alimerasciences.com.

Cookie Policy

When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site our web server sends a cookie to your computer. Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the Site. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer.

We use cookies to:

• remember that you have visited us before; this means we can identify the number of unique visitors we receive. This allows us to make sure we have enough capacity for the number of users that we get;
• customise elements of the layout and/or content of the pages of the Site; and
• collect statistical information about how you use the Site so that we can improve the site and learn which parts of the website are most popular to visitors.

Some of the cookies used by our website are set by us, and some are set by third parties who are delivering services on our behalf.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on the Site you may not be able to take full advantage of the Site if you do so.

Our cookies

Security of your information

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Storage of your information

Information that you submit via the Site is sent to and stored on secure servers located in the United Kingdom. This is necessary in order to process the information. Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above, which may be situated outside the European Economic Area and may be processed by staff operating outside the European Economic Area. By submitting information via the Site, you agree to this storing, processing and/or transfer.

Retention of your information

We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

We reserve the right to change this privacy policy from time to time by changing it on the Site. We encourage you to periodically review this page for the latest information on our privacy practices and, in relation to substantive changes, will be notified to you by e-mail.

This privacy policy was last updated on August 1^st, 2022.

Contacting us

Please submit any questions you have about this privacy policy by email to enquiry@alimerasciences.com, or write to us at:

Alimera Sciences Europe Limited
Block C,
77 Sir John Rogerson’s Quay
Dublin 2
Ireland

UK-ILV-MMM-2104